Priority Annual Support is provided through email, phone, and remote desktop, answered in two business hours or less during business hours US Eastern Time, with some extended hours in the evenings and weekends.

Priority Support covers most software upgrades, and issues with ShowCase and Image Center. Priority Support is purchased on an annual basis, starting at the time of purchase. Cost depends on the number of licenses purchased, with site-wide plans available.

Please contact sales@triltech.com for a quote for Priority Support for your site.

Priority Annual Support is provided through email, phone, and remote desktop, answered in two business hours or less during business hours US Eastern Time, with some extended hours in the evenings and weekends.

Priority Support covers most software upgrades, and issues with ShowCase and Image Center. Priority Support is purchased on an annual basis, starting at the time of purchase. Priority Support with unlimited licenses covers all licenses of all Trillium products at your site.

Standard Support is provided through email, answered in four business hours or less during business hours US Eastern Time.

Standard Support covers most software upgrades, issues with ShowCase and Image Center software and is purchased on an annual basis, starting at the time of purchase. Cost depends on the number of licenses purchased, with site-wide plans available.

Please contact sales@triltech.com for a quote for Standard Support for your site.

Standard Annual Support is provided through email, answered in four business hours or less during business hours US Eastern Time.

Standard Support covers most software upgrades, and issues with ShowCase and Image Center. Standard Support is purchased on an annual basis, starting at the time of purchase. Standard Support with unlimited licenses covers all licenses of all Trillium products at your site.

Upgrading your Standard Support plan to Priority Support gives you email, phone, and remote desktop support, answered in two business hours or less during business hours US Eastern Time, with some extended hours in the evenings and weekends.

Priority Support covers most software upgrades, and issues with ShowCase and Image Center.

Please contact sales@triltech.com for a quote for upgrade.